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EliteCooler.com is the largest authorized online dealer of Pelican Elite Coolers and other Pelican products. We are a division of Beam Distributing, a locally owned and operated company in Ashland, Virginia. Our team is dedicated to providing the best experience for our customers, from when you find out about our products through the purchasing and shipping and beyond.

Until 2019, Pelican products were only available for sale through dealers and distributors like Beam Distributing. Thanks to Beam Distributing's longstanding relationship with Pelican, PelicanCoolers.com (now EliteCooler.com) was launched in 2014 and has been the leading online dealer of Pelican Elite Coolers ever since. This long relationship is why we are able to offer custom colors available nowhere else online.

We know that for our customers to have the best experience, they need to get their items quickly and cost effectively. Our order processing and warehouse teams work together to process and ship your order as efficiently as possible.

We are not able to ship to PO boxes. The USPS has size limits for what can be mailed to a PO box, and most of our products exceed these limits. Please provide a physical shipping address at check out to ensure your order is processed and shipped promptly.

Orders placed after 12PM. EST will begin processing the following business day. We do not process or ship orders during the weekend. Due to our contracts with our carriers, we are not able to offer Saturday deliveries.

During normal business, please allow 1–3 business days for processing, followed by 1–6 days for shipping depending on where you are located.

During sales, please allow 2–4 business days for processing. Shipping times will be the same during sales.

Please note: Refusal of any shipment will incur a 50% restocking fee.

Shop Pelican Coolers proudly offers free ground shipping on orders of $35 or more (after promotions, discounts, or other offers are applied) shipped to a contiguous United States address.

Due to the added cost of freight shipping, we are not able to offer free shipping to Alaska, Hawaii or other United States territories, although we do offer expedited shipping to these areas, as well as within the contiguous United States.

Due to the added cost of freight shipping we are not able to offer free shipping to Alaska, Hawaii or United States territories, although we do offer expedited shipping to these areas, as well as within the contiguous United States.

Pelican 250QT Elite Coolers will ship on a pallet through LTL via Estes. The shipping company will reach out to you to coordinate delivery and someone must be present at the time of delivery.

*Updated 12/14/22

We will not be shipping or delivering on the following dates in 2022. Please note shipping estimates will begin the following business day.

Memorial Day: May 30

Labor Day: September 5

Thanksgiving: November 24–25

Christmas: December 23 & 26

New Years: December 30

All orders placed on or after 12PM EST on Friday will begin processing on the following business day.

*Updated 06/01/22

We do our best to have stock on hand for all of our products, but on occasion we do sell out of a given size or color for an item. Items which are out of stock are made unavailable for sale until they are back in stock. Sales and promotions cannot be retroactively applied to items which are out of stock during the time frame of the sale or promotion.

In the event that we sell out of an item, you will be given the opportunity to sign up for an automated email notification when the item is back in stock. Emails collected for this purpose are not used for promotional purposes or in any other way.

Select items may be made available for pre-order. In the event this happens, we will do our best to supply estimated ship dates for these items on the product description page and in your cart. If this ship date changes, we will contact you as soon as possible to provide updates.

Updated 9/23/19