Help Center

FAQ

Why Pelican?

Why Pelican?

What are Pelican™ Elite Coolers made out of?

Where are Pelican™ Elite Coolers designed and manufactured?

Warranty

Pelican™ Warranty Information

What can I file a warranty claim for?

How can I get replacement parts for my cooler?

Why are replacement parts for sale on EliteCooler.com?

How to file a warranty claim

Cooler Specific Questions

How long my Pelican™ Elite Cooler retain ice?

Can I use dry ice in my Pelican™ Elite Cooler?

Can I use my Pelican™ Elite Cooler to keep items hot?

Why does my cooler’s gasket have a gap in it?

The corner of my cooler’s gasket is folded over. What can I do?

Why does my cooler leak when it tips over?

The latch on my cooler broke. How do I know which replacement latch to order?

My drain plug is leaking. What can I do?

My cooler didn’t come with a bottle opener. Can I install one?

How do I clean my cooler?

Drinkware Specific Questions

Why does my tumbler lid leak?

Do the replacement tumbler lids fit on Pelican bottles?

Why aren’t Pelican Tumblers and Bottles manufactured in America?

Where to Buy a Pelican™ Elite Cooler

How can I buy a Pelican Elite Cooler?

How can I find a Pelican dealer near me?

GENERAL

About Us

Who we are

Contact us

Shipping Information

Our shipping policy

Shipment packaging

About free ground shipping

International shipping

Shipping holidays

Out of stock and pre-ordered items

Order tracking

Incorrectly shipped items

Shipping delays

Lost packages

Missing or stolen packages

Return and Refund Information

Our return and refund policy

How do I return my order?

I bought the wrong size cooler. Can I exchange it for a different one?

Late or missing refunds

Sales and Promotions Information

When will the next sale be?

Price adjustments and price matching

Why won't my promo code work?

Marketing Requests

Stickers and promotional materials

Charitable donations

Pro-staff requests

Ambassador opportunities

Pelican Coolers affiliate program

Dealer and Commercial Accounts

Why should I become a dealer?

How do I become a dealer?

What is a commercial account?

How do I open a commercial account?

Size + Capacity Guide

Need help choosing the right Pelican Elite Cooler? This guide will help take out some of the guesswork and get you on your boating trip faster.
COOLER LITERS WEIGHT EXTERIOR INTERIOR BASE 
CANS 
ICE RETENTION
LBS
L x W x H
L x W x H
L x W 2:1 RATIO Days

Sling

8.5 7.90 18.30" x 7.50" x 7.50" 14.60" x 5.90" x 5.90" 7.50" x 7.50" 12 1
Backpack Cooler

13 Upper

5.4 Lower

9.30 12.10" x 7.10" x 21.70" 10.60" x 5.10" x 5.30" 12.10" x 7.10 6 1
12-Can Soft Cooler* 12.3 3 14.00" x 7.50" x 12.00" 12.00" x 6.00" x 7.00" 14.00" x 7.50" 12 1
24-Can Soft Cooler* 23.66 5
17.00" x 13.50" x 10.00"
15.00" x 8.50" x 8.00"
17.00" 13.50" 24 2
48-Can Soft Cooler* 47.32 8 20.00" x 13.00" x 16.00"
19.00" x 10.50" x 10.00"
20.00" x 13.00" 48 3
IM 20QT 20.35 12.52 18.80" x 12.60" x 17.70" 12 x 6.70" x 14.10" 13.75" x 8.30" 15 Up to 2

ROTO

20QT*

19 16
20.12" x 15.07" x 14.12" 
14.75" x 10.00" x 8.75"
17" x 12.25" 15 2
30QT 31 21.67
25.30" x 19.00" x 18.50"
14.60" x 10.20" x 11.00"
19.50" x 14" 22 6

35QT*

33 32.16
26.41" x 20.00" x 18.75"
15.75" x 12.00" x 11.50"
20" x 16.75" 25 6-7
45QT* 43 35.95
29.66" x 20.00" x 19.25"
19.00" x 12.00" x 12.00"
35 7
50QT 50 26.39
30.00" x 20.30" x 20.40"
17.50" x 11.00" x 13.70"
22.50" x 14.50" 34 7-8
65QT* 62 48
37.16" x 20.00" x 19.75"
26.50" x 12.00" x 12.50"
40 8-9
70QT 68 33.29
36.00" x 20.30" x 21.00"
24.75" x  12.00" x 14.30" 
28.50" x 15.50" 46 9
95QT 90 51
37.75" x 20.00" x 24.88"
27.34" x 12.00" x 17.62"
32" x 17" 72 10+
150QT 142 66
44.88" x 25.00" x 24.38"
34.00" x 17.00" x 15.75"
39" x 22" 138 10+
250QT 237 92
61.13" x 27.50" x 27.50"
50.25" x 17.00" x 17.50"
258 10+
45QT Wheeled 43 37.25
29.66" x 20.00" x 19.25"
19.00" x 12.00" x 12.00"

25" x 20" (wheel to wheel)

28 7
55QT Wheeled* 52 46.25
29.25" x 20.18" x 20.19"
20.00" x 12.00" x 14.25"
40 5
80QT Wheeled 76 49.50
42.88" x 20.75" x 20.25"
29.00" x 13.00" x 13.00"
35" x 20" (wheel to wheel) 58 9-10

*DISCONTINUED 

 

Ice Retention By Cooler Size

TUMBLER OUNCES BASE OF TUMBLER HEIGHT  LID MATERIAL
22 22 2.75" 8.25" 3.50" Stainless Steel
32 32
2.75"
10.50"
3.50"
Stainless Steel
BOTTLE OUNCES BASE OF BOTTLE HEIGHT

LID

W x H

MATERIAL OPENING
18 18 3.11" 9.63" 3.11" x 2.15" Stainless Steel 2.5"
32 32 3.62" 11"
3.11" x 2.15"
Stainless Steel
2.5"
64 64 4.57" 13.17"
3.11" x 2.15"
Stainless Steel
2.5"
x