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So you have a Pelican Elite Cooler. Now what?

December 21, 2017

So you have a Pelican Elite Cooler. Now what?

Congratulations on your brand new hard-sided Pelican Elite Cooler!! When you purchase a hard-sided Pelican Elite Cooler from us, you expect the high-end standards you've heard about, and you should! This post is going to break down the lifetime warranty, dive into how your cooler should perform and how to properly care & store your hard-sided Pelican Elite Cooler to ensure it lasts a lifetime. 

L E T 'S  G O! 

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Overview

  • The Unconditional Lifetime warranty
  • Pre-chilling your cooler
  • Packing your cooler
  • Using your cooler
  • Cleaning & storing your cooler

 

 

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The Pelican Warranty 

The hard-sided Pelican Elite Coolers Limited Lifetime Warranty. To read the full description, click here.

"Pelican Products, Inc. (“Pelican”) guarantees its coolers for a lifetime against breakage or defects in workmanship. This warranty does not cover the wheels, rubber feet, drain plug/spigot, gasket, cooler accessories or color fading, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. Pelican™ coolers are not intended for the storage or transportation of hazardous substances."

The latches, gasket, drain plug, bottle opener and feet are not guaranteed for life. However, the actual cooler is. This limited lifetime warranty has been created to replace all the hardware parts mentioned above. They realized these parts cannot last a lifetime and that is why they make it really simple to request replacement parts by submitting an easy warranty claim. We also have replacement parts available on our site here.

"All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident."

Meaning, you may not install add-ons, like unapproved bottle openers or keg taps, and then begin experiencing defects in the cooler and have Pelican repair or replace your cooler. Misusing your cooler by performing stress tests will also void the warranty. Throwing your cooler off of a cliff trying to aim it into the water but instead, it hits every rock below, will also void the warranty. 

To be clear, if your cooler does, however, have a broken latch or handle, for example, replacement parts are available. 

Replacement parts are issued by the warranty department. PLEASE fill out this form to ensure an organized and speedy resolution. 

The warranty department will be able to assist you with:

  • Latches
  • Screws/other stainless steel hardware
  • Lid Gaskets
  • Drain plug assembly
  • Rubber feet
  • Handles
  • Tumbler lids
  • Tumbers
  • Bottles
  • Bottle lids
  • Wheels
  • Leaking ice pack
  • Decrease in ice retention
  • Signs of bowing
  • Any manufacturer defects on coolers, tumblers, drinkware, and accessories.

WARRANTY CLAIM FORM

 

 

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Chill First:

Bring the cooler indoors and add at least 10lbs of ice overnight for maximum ice retention. This will sufficiently cool the thick polyurethane insulation in your cooler and extend the ice retention of your cooler. 

Pack Cold:  

Refrigerate or freeze the food and beverages that will go into the cooler. Warm or room temperature food and drinks warm up your cooler and cause the the ice to melt faster. Coolers are made to help keep food and drinks cool, not to cool them down. Unfortunately, if the cooler is not prechilled then the ice that is being added to the cooler will melt very quickly because it is trying cool down the entire cooler. On top of that, if the lid is being opened and closed and trapping hot air within the cooler throughout the day, then this will compromise its performance. Simply, thermodynamics will not be your friend in this case. (Dry ice may be used inside of a hard-sided Pelican Elite Cooler. More information here.)

2:1 Ice:

We recommend twice as much ice as goods inside your cooler as the optimum for longest ice retention. Fill the cooler with as much ice as possible. A full cooler keeps its cold temperature longer than a partly filled one.

Pelican Cooler Expected Ice Retention:

Using 2:1 ice ratio & pre-chilling your cooler 

Pelican™ Ice packs:

Use Pelican™ Ice packs between pre-chilled food and drinks in cooler for best results.

Replace ice pound for pound with Pelican™ Ice for a longer lasting, colder than ice cooler without the mess of ice.

For use with ice, use ½ Pelican™ Ice and ½ regular ice to extend the life of ice in a cooler by 50% or longer.

Cooler Lasagna:

Layer the bottom with ice

Chilly water bottles, cans, and glass bottled items

Layer of ice + Pelican™ Ice pack (if using)

Meats. Add frozen meat if meat is not going to be cooked that day.

Layer of ice + Pelican™ Ice pack (if using)

Fruit, vegetables, dairy + other perishable foods

Delicate items on top - use a dry rack basket for keeping, sandwiches, desserts, pre-cut fruit, or eggs from becoming squashed or soggy.

Last layer of ice filling the cooler to the top reducing the amount of airspace. 

While Using the Cooler:

Store the cooler in the shade or the coolest possible place as possible to keep out of direct sunlight.

Open the cooler as little as possible.

Do not drain, hold your water.

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Cleaning + Storing:

Clean the cooler, ice packs and dry rack baskets after every use.

Clean by washing with water and dish soap; rinse and dry.

If lingering odors are an issue, wipe down your cooler with a paper towel with a few drops of vanilla extract on it to freshen things up.

Store cooler shut with latches latched.

If your cooler has a drain plug, make sure it's open to prevent moisture from accumulating during storage.

Return ice packs to freezer to recharge for your next outing.

 



Size + Capacity Guide

Need help choosing the right Pelican Elite Cooler? This guide will help take out some of the guesswork and get you on your boating trip faster.
COOLER LITERS WEIGHT EXTERIOR INTERIOR BASE 
CANS 
ICE RETENTION
LBS
L x W x H
L x W x H
L x W 2:1 RATIO Days

Dayventure Sling Soft Cooler

8.5 7.90 18.30" x 7.50" x 7.50" 14.60" x 5.90" x 5.90" 7.50" x 7.50" 12 1
Dayventure Backpack Soft Cooler

13 Upper

5.4 Lower

9.30 12.10" x 7.10" x 21.70" 10.60" x 5.10" x 5.30" 12.10" x 7.10 6 1
12-Can Elite Soft Cooler* 12.3 3 14.00" x 7.50" x 12.00" 12.00" x 6.00" x 7.00" 14.00" x 7.50" 12 1
24-Can Elite Soft Cooler* 23.66 5
17.00" x 13.50" x 10.00"
15.00" x 8.50" x 8.00"
17.00" 13.50" 24 2
48-Can Elite Soft Cooler* 47.32 8 20.00" x 13.00" x 16.00"
19.00" x 10.50" x 10.00"
20.00" x 13.00" 48 3
14QT Personal Cooler 8.3
18.00" x 11.50" x 13.00"
12.75" x 7.25" x 8.75"
14.00" x 8.75" 6 Up to 36 Hours
IM 20QT Elite Cooler 20.35 12.52 18.80" x 12.60" x 17.70" 12 x 6.70" x 14.10" 13.75" x 8.30" 15 Up to 2

ROTO

20QT Elite Cooler*

19 16
20.12" x 15.07" x 14.12" 
14.75" x 10.00" x 8.75"
17" x 12.25" 15 2
30QT Elite Cooler 31 21.67
25.30" x 19.00" x 18.50"
14.60" x 10.20" x 11.00"
19.50" x 14" 22 6

35QT Elite Cooler*

33 32.16
26.41" x 20.00" x 18.75"
15.75" x 12.00" x 11.50"
20" x 16.75" 25 6-7
45QT Elite Cooler* 43 35.95
29.66" x 20.00" x 19.25"
19.00" x 12.00" x 12.00"
35 7
50QT Elite Cooler 50 26.39
30.00" x 20.30" x 20.40"
17.50" x 11.00" x 13.70"
22.50" x 14.50" 34 7-8
65QT Elite Cooler* 62 48
37.16" x 20.00" x 19.75"
26.50" x 12.00" x 12.50"
40 8-9
70QT Elite Cooler 68 33.29
36.00" x 20.30" x 21.00"
24.75" x  12.00" x 14.30" 
28.50" x 15.50" 46 9
95QT Elite Cooler 90 51
37.75" x 20.00" x 24.88"
27.34" x 12.00" x 17.62"
32" x 17" 72 10+
150QT Elite Cooler 142 66
44.88" x 25.00" x 24.38"
34.00" x 17.00" x 15.75"
39" x 22" 138 10+
250QT Elite Cooler 237 92
61.13" x 27.50" x 27.50"
50.25" x 17.00" x 17.50"
258 10+
45QT Elite Wheeled Cooler 43 37.25
29.66" x 20.00" x 19.25"
19.00" x 12.00" x 12.00"

25" x 20" (wheel to wheel)

28 7
55QT Wheeled Tailgater Cooler* 52 46.25
29.25" x 20.18" x 20.19"
20.00" x 12.00" x 14.25"
40 5
80QT Elite Wheeled Cooler 76 49.50
42.88" x 20.75" x 20.25"
29.00" x 13.00" x 13.00"
35" x 20" (wheel to wheel) 58 9-10

*DISCONTINUED 

 

TUMBLER OUNCES

BASE OF TUMBLER

HEIGHT  LID MATERIAL
Dayventure 10oz 10 2.50" 5.43" 3.31" Stainless Steel
Dayventure 16oz 16
2.50"
7.28"
3.31"
Stainless Steel
Dayventure 22oz 22 2.50" 9.06" 3.31" Stainless Steel
BOTTLE OUNCES

BASE OF BOTTLE

HEIGHT

LID

W x H

MATERIAL OPENING
18oz 18 3.11" 9.63" 3.11" x 2.15" Stainless Steel 2.5"
32oz 32 3.62" 11"
3.11" x 2.15"
Stainless Steel
2.5"
64oz 64 4.57" 13.17"
3.11" x 2.15"
Stainless Steel
2.5"
x